Monitoring as a Service (MaaS)

Monitoring as a service (MaaS) is one of many cloud computing delivery models under anything as a service (XaaS). It is a framework that facilitates the deployment of monitoring functionalities for various other services and applications within the cloud. The most common application for MaaS is online state monitoring, which continuously tracks certain states of applications, networks, systems, instances or any element that may be deployable within the cloud. 

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Cloud Monitoring as a Service is referred to a type of on demand IT service that provides cloud monitoring and management tools for monitoring cloud based platforms, websites, servers, IT Infrastructure etc. Cloud monitoring as a service provides a fully managed cloud monitoring service for cloud and virtualization environments in organizations.

Example of MAAS software –CloudMonix tool

MaaS offerings consist of multiple tools and applications meant to monitor a certain aspect of an application, server, system or any other IT component. There is a need for proper data collection, especially of the performance and real-time statistics of IT components, in order to make proper and informed management possible.

Typically, cloud monitoring as a service is delivered through a SaaS based cloud monitoring software that monitors and detects performance issues across the cloud infrastructure.

The performance statistics and issues are reported to the cloud administrators for reviewing in a central dashboard or through email, SMS and other alerts and notifications.

State monitoring is very powerful because notifications now come in almost every form, from emails and text messages to various social media alerts like a tweet or a status update on Facebook.

Popular Monitoring Features:-

1. Dashboards:Visualize all your systems and resources in one place. Inspect critical side-by-side with important logs. Find root cause of many issues by navigating back in time and seeing how the overall system behaved before, during, or after problems occurred. CloudMonix supports many types of servers, databases, infrastructure and more.

2. Metrics:-Track a wide variety of simple and complex metrics. CloudMonix supports tracking and analyzing tons of important information about your systems every minute of every hour.It is scalable and can grow with your business needs.

3. Alert Engine:-Stay in full control of how and you are notified of production problems. CloudMonix provides a sophisticated alert engine that can evaluate multiple conditions simultaneously, based on

 real-time or sustained conditions using simple, complex, aggregated or unstructured metrics.

4. Immediate Notifications:-With immediate notifications, CloudMonix allows IT professionals to unplug from constantly watching monitors or dashboards and concentrate on more important things, knowing

that they will be aware of any misconducting environment.

Benefits of Monitoring as a Service (MaaS):-

The following are the benefits of a monitoring as a service (MaaS) product:

1. Ready to Use Monitoring Tool LoginThe vendor takes care of setting up the hardware infrastructure, monitoring tool, configuration and alert settings on behalf of the customer. The customer gets a ready to use login to the monitoring dashboard that is accessible using an internet browser. A mobile client is also available for the MaaS dashboard for IT administrators.

2. Inherently Available 24x7x365: Since MaaS is deployed in the cloud, the monitoring dashboard itself is available 24x7x365 that can be accessed anytime from anywhere. There are no downtimes associated with the monitoring tool.

3. Easy Integration with Business Processes: MaaS can generate alert based on specific business conditions. MaaS also supports multiple levels of escalation so that different user groups can get different levels of alerts.

4. Cloud Aware and Cloud Ready: Since MaaS is already in the cloud, MaaS works well with other cloud based products such as PaaS and SaaS. MaaS can monitor Amazon and Rackspace cloud infrastructure. MaaS can monitor any private cloud deployments that a customer might have.

5. Maintenance Overheads: As a MaaS, customer, you don’t need to invest in a network operations centre. Neither do you need to invest an in-house team of qualified IT engineers to run the monitoring desk since the MaaS vendor is doing that on behalf of the customer.

 Use of Monitored using MaaS:-

MaaS is capable of monitoring all aspects of IT infrastructure assets.

1. Servers and Systems Monitoring:

2. Database Monitoring:

3. Network Monitoring:

4. Applications Monitoring

5. Cloud Monitoring:

6.Virtual Infrastructure Monitoring:

7. Storage Monitoring:

1. Servers and Systems Monitoring: Server Monitoring provides insights into the reliability of the server hardware such as Uptime, CPU, Memory and Storage. Server monitoring is an essential tool in determining functional and performance failures in the infrastructure assets.

2. Database Monitoring: Database monitoring on a proactive basis is necessary to ensure that databases are available for supporting business processes and functions. Database monitoring also provides performance analysis and trends which in turn can be used for fine tuning the database architecture and queries, thereby optimizing the database for your business requirements.

3. Network Monitoring: Network availability and network performance are two critical parameters that determine the successful utilization of any network – be it a LAN, MAN or WAN network. Disruptions in the network affect business productivity adversely and can bring regular operations to a standstill. Network monitoring provides pro-active information about network performance bottlenecks and source of network disruption.

4. Applications Monitoring: Applications Monitoring provides insight into resource usage, application availability and critical process usage for different Windows, Linux and other open source operating systems based applications. Applications Monitoring is essential for mission critical applications that cannot afford to have even a few minutes of downtime. With Application Monitoring, you can prevent application failures before they occur and ensure smooth operations.

5. Cloud Monitoring: Cloud Monitoring for any cloud infrastructure such as Amazon or Rackspace gives information about resource utilization and performance in the cloud. While cloud infrastructure is expected to have higher reliability than on-premise infrastructure, quite often resource utilization and performance metrics are not well understood in the cloud. Cloud monitoring provides insight into exact resource usage and performance metrics that can be used for optimizing the cloud infrastructure.

6. Virtual Infrastructure Monitoring: Virtual Infrastructure based on common hypervisors such as ESX, Xen or Hyper-V provides flexibility to the infrastructure deployment and provides increased reliability against hardware failures. Monitoring virtual machines and related infrastructure gives information around resource usage such as memory, processor and storage.

7. Storage Monitoring: A reliable storage solution in your network ensures anytime availability of business critical data. Storage monitoring for SAN, NAS and RAID storage devices ensures that your storage solution are performing at the highest levels. Storage monitoring reduces downtime of storage devices and hence improves availability of business data.

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